Shaw's Jewelry
Jewelry store · Houston
1015 W Gray St, Houston, TX 77019
About
Located at 1015 W Gray St in Houston, Shaw’s Jewelry has established itself as a long-standing destination for those seeking fine jewelry and high-end timepieces. With a solid reputation reflected in a 4.7-star rating from hundreds of customers, the shop serves as a local staple for both new acquisitions and specialized services. Whether clients are looking to purchase luxury watches or browse a rotating selection of new inventory, the store provides a professional environment for jewelry enthusiasts across the city. Beyond retail, the business is frequently sought out for its custom design capabilities and repair services. The team is experienced in handling a variety of requests, ranging from resizing rings and soldering bands to more intricate projects like repurposing heirloom stones into new, personalized settings. While the experience can vary depending on the specific project or staff member, many long-term patrons rely on the shop for its ability to transform jewelry and maintain their cherished pieces. For those in the Houston area, Shaw’s Jewelry remains a notable option for anyone looking to customize, repair, or add to their personal collection.
What clients say
Shaw's Jewelry receives polarized feedback, with many long-term customers praising their custom design work and helpful staff, while others report significant dissatisfaction regarding repair quality, communication, and customer service interactions. While some patrons find the pricing and workmanship excellent, others express frustration over high repair costs and perceived unprofessionalism.
Strengths
- High quality custom jewelry design
- Helpful and knowledgeable staff
- Competitive pricing on jewelry
Weaknesses
- Poor communication regarding repair timelines
- Inconsistent repair quality
- Unprofessional customer service interactions
- High repair costs
Best for
Customers seeking custom jewelry design or those who have established long-term relationships with specific staff members.
Opening hours
- Friday
- 10 AM–6 PM
- Monday
- 10 AM–6 PM
- Sunday
- Closed
- Tuesday
- 10 AM–6 PM
- Saturday
- 10 AM–5 PM
- Thursday
- 10 AM–6 PM
- Wednesday
- 10 AM–6 PM
Contact
- 1015 W Gray St, Houston, TX 77019
- (713) 522-4884
- www.shawsfinejewelry.com