WSS
Shoe store · Houston
6545 Westheimer Rd, Houston, TX 77057
About
Located at 6545 Westheimer Rd in Houston, WSS serves as a local destination for those looking for a wide selection of name-brand footwear. The store is known for carrying a variety of styles, including options for those seeking wide-width shoes, and often features a sale section where shoppers can find discounted items. For many customers, the appeal lies in the breadth of the inventory available on the shelves. The shopping experience at this location appears to be quite varied, reflecting a range of interactions with the staff. While some visitors have praised specific team members for being helpful, compassionate, and going above and beyond to provide great service, others have reported frustrations regarding communication, return policies, and the overall attentiveness of the associates. With a 4.1 out of 5-star rating based on 277 reviews, the store remains a notable spot for Houston residents to browse for shoes, though individual experiences with customer service and store policies can differ significantly from visit to visit.
What clients say
Customer feedback for this store is highly polarized, with some shoppers praising the wide selection of name-brand shoes while many others report significant dissatisfaction. The majority of negative reviews focus on rude, dismissive, or unhelpful staff and difficulties with return policies.
Strengths
- Wide shoe selection
- Name brand availability
Weaknesses
- Rude and dismissive staff
- Difficult return and exchange process
- Poor customer service
- Lack of staff attentiveness
Best for
Shoppers looking for a large variety of name-brand footwear options.
Opening hours
- Friday
- 9 AM–9 PM
- Monday
- 9 AM–9 PM
- Sunday
- 9 AM–9 PM
- Tuesday
- 9 AM–9 PM
- Saturday
- 9 AM–9 PM
- Thursday
- 9 AM–9 PM
- Wednesday
- 9 AM–9 PM
Contact
- 6545 Westheimer Rd, Houston, TX 77057
- (346) 509-7760
- www.shopwss.com